This page displays the selected entity’s details and additional information on why it is unroutable during optimization.
If the user’s language is the same as that of the original requester of the optimization request, the Additional Information field displays the unroutable reason in the user’s language.
If the user’s language is different from that of the original requester of the optimization request, the Additional Information field displays the unroutable reason in the global default language set in global settings.
Note: When a trip or a booking becomes unroutable during re-planning, unroutable reason and optimization request message log are at the trip or booking level, but not at the levels of the associated loads or shipments.