Note: The Cancel Trip Tender function is only available for trips where tender was generated at trip level and where the tender request is currently in Tendered or Tender Accepted status.
Use this screen to cancel a trip level tender. The carrier is notified by email, fax, or EDI (by event notification), depending on the tender notification methods defaulted from the Tariff Service or manually overridden on the Tender Contacts screen.
The Cancel Tender process sets the tender request to Tender Canceled status and changes the operational status of assigned loads to Planned, if necessary. Loads on the trip that have not progressed beyond Planned status are not affected.
A State Transition entry is created for each affected load using a system-assigned Event Reason Code. Users viewing the Event History for each load can identify the Cancel Tender as a specific load level event.
Tender Cancel is an event supported by the Auditing process. If this event has been enabled, an image of each load and associated stops, charge details, and attached shipment legs are captured. Auditing for trips is not supported.
When Cancel Tender is performed for a trip level tender request in Tendered or Tender Accepted status, the Event Notification message TripTenderCancelled is created at trip level if it has been activated; otherwise, the Event Notification message LoadTenderCancelled is created for each assigned load in Tendered or Tender Accepted status.
When Cancel Tender is performed for a trip level tender request in Tender Accepted status, the Event Notification message LoadTenderCancelledOrRejected is generated for each load assigned to the trip in Tender Accepted status.