Note: The Cancel Tender function is only available for loads in Tendered or Tender Accepted operational status and where tender was generated at load level.
Use this screen to cancel a load level tender. The carrier is notified by email, fax, or EDI (by event notification), depending on the tender notification methods defaulted from the Tariff Service or manually overridden on the Tender Contacts screen.
The Cancel Tender process returns the load status to Planned. The tender request is set to Tender Canceled status.
A State Transition entry is created for the load using a system-assigned Event Reason Code. Users viewing the Event History for the load can identify the Cancel Tender as a specific load event.
Tender Cancel is an event supported by the Auditing process. If this event has been enabled, an image of the load, stops, charge details, and attached shipment legs are captured.
When Cancel Tender is performed for a load in Tender Accepted status, the Event Notification message LoadTenderCancelled is created.
When Cancel Tender is performed for a load in Tender Accepted status, both of the following Event Notification messages are created: LoadTenderCancelled and LoadTenderCancelledOrRejected.