Alert Watch Group – Recipients (Employee) – Monitoring Module

Alert Watch Group Recipients are used to associate email addresses with an Alert Watch Group. When there is a change in alert status or severity, an email message is sent to the recipients associated with each of the applicable Alert Watch Groups.

Alert Watch Group Recipients can be identified in one of the following ways:

• Explicitly by email addresses
• Indirectly by Contact Type. Transportation Manager searches for the designated Contact Type in the Contacts for the Customer, Carrier, Division, and Shipping Location associated with the Alert. For each entity where the Contact Type is configured, an Alert is sent to the email address defined for the contact. If the same Contact Type is configured more than once for a specific entity, the alert is sent to each of the corresponding email addresses.

Multiple recipients can be defined for each Alert Watch Group.

The same email address or Contact Type can be associated with multiple Alert Watch Groups.